Refund Policy

At Healthinitiatives, we aim to give all families a good experience. Our Refund Policy explains how we handle refunds:

Refund Eligibility:
Refunds may be given in some situations, like canceling services, leaving a program, or being unhappy with our services. Each case will be looked at individually.

Cancellation Requests:
To ask for a refund, you need to send a written cancellation request to Healthinitiatives. Refund requests must be made within the time stated in your membership agreement.

Processing Time:
Refunds will be handled within a fair amount of time after the refund request is approved. The time may change depending on how you paid and your bank.

Non-refundable Fees:
Some fees, like registration or admin fees, may not be refunded. We will let you know about these fees when you sign up.

Partial Refunds:
Sometimes, we may give partial refunds for unused parts of prepaid memberships. The refund amount will depend on how much time is left in the membership.

Refund Method:
Refunds will be sent using the same payment method you used unless we agree on something else.

Contact Us:
If you have any questions about our Refund Policy, please contact us at [email protected].